Privacy Policy

New Creation Home Health (referred to as "we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal and medical information of our clients, their families, and our employees. This Privacy Policy outlines how we collect, use, disclose, and safeguard such information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect We may collect the following types of information:

Personal Information: Name, address, phone number, email, and emergency contact details.
Health Information: Medical history, treatment plans, physician noes, and other health-related information necessary for care.
Billing Information: insurance details, Social Security numbers, and payment methods.
Other Information: Any additional information necessary to provide home health services.

2. How We Use the Information We use the collected information to:

Deliver personalized and effective home health care services.
communicate with clients and their families about care plans and updates.
Mange billing, claims processing, and payment for services.

3. Information Sharing We may share information under the following circumstances:

Healthcare Providers: To coordinate and deliver care.
Insurance Companies: for billing and claims processing.
Legal Authorities: As required by las or in response to a legal process.
Authorized Representatives: With explicit consent from the client.

We do not sell or lease personal information to third parties.

4. Information Security We implement administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, use, or disclosure. These measures include secure storage, encryption, and access controls.

5. Client Rights Clients have the right to:

To exercise these rights, please contact us.

Access their medical records.
Request amendments to their information.
Restrict certain disclosures.
File complaints about privacy concerns.

6. Updates to This Policy We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of any changes.